Pre-Order Item Support (free)
We offer a proxy purchasing service for pre-order items available at online
shops within Japan. Before placing your order, please review
the
important notes below. Be sure to clearly state
“Pre-order item / Release date: Month, Year”
in the Notes section of the order form.
You may also copy and paste the release date in Japanese as listed in the product description.
If additional support is required to align with the sales start or release timing of a pre-order item,
please use our Limited-Time Support Service.
※ Please place pre-order items as a separate order from regular items.
※ Please note that the 5% OFF service does not apply to pre-order items.
Shopping Order Form
Service Details (free)
We accept orders for pre-order items from Japanese online shops. As many
pre-order items require advance payment, a deposit is required prior to
purchase.
We are also able to handle long-term pre-orders, including items with a release date more than one year in the future.
However, as we need to conduct a preliminary review of the retailer, please contact us before placing your order.
Important Notes
■ Definition of Pre-Order Items
At our service, the following items are considered pre-order items:
1. Items clearly marked as “pre-order” by the
shop
2. Items that have not yet been released or
stocked
3. Items that require a significantly longer
shipping time than normal items
4. Made-to-order or
handmade items that are produced after the order is placed
If you are
unsure whether an item qualifies as a pre-order, please contact us in advance.
■ Cancellation Policy for Pre‑Order Items
Cancellations for customer convenience are not
accepted under any circumstances.
Refunds will only be issued if the shop
cancels the order (e.g., discontinued products or shop-side cancellation).
In such cases, PayPal fees will be deducted, and the remaining balance will be
refunded.
■
Please Be Aware of the Risks
Pre-order items involve
the following potential risks:
※The shop website
may close
※The shop may become unresponsive
※The shop may fail to ship the item
※The release date may be significantly delayed
※Product
details or specifications may change
All
risks associated with pre-order items are borne by the customer.
Please ensure that you fully understand and agree to these conditions before
placing your order.