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Privacy Policy (Protection of personal information)
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Privacy Protection Philosophy |
Japonica Market Inc., we respect the privacy of each and
every customer and position the protection of personal
information as a fundamental part of our corporate activities.
We recognize that the proper management and protection of
personal information is essential in providing the highest
quality service to our customers, both domestically and
internationally.
We believe that deeply understanding
the value of the personal information entrusted to us by our
customers and using it appropriately is our social
responsibility in building trust with our customers. To fulfill
this responsibility, we comply with laws and regulations
regarding the handling of personal information and strive to
protect personal information by implementing safety management
measures.
Furthermore, we are committed to thorough
internal education regarding the handling of personal
information, ensuring that all employees recognize the
importance of personal information and pay the utmost attention
in their daily tasks. We have established norms for handling
personal information, which we operate appropriately and
continuously review to improve our personal information
protection management system.
Our mission is to provide
services that our customers can use with confidence. Therefore,
the protection of personal information is one of the most
important duties in our business activities, and we act based on
this philosophy. |
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Personal Information Protection Policy |
Our company considers the protection of our customers’ valuable
personal information to be the core of our management and is
committed to protecting it with all our efforts. We strictly
adhere to laws, guidelines, and social norms related to the
handling of personal information and promise to provide services
that meet our customers’ trust.
Acquisition and Use of
Personal Information
We will acquire personal information
from customers within the necessary scope for providing
services, with their consent. The acquired information will be
used only for the provision of services, response to inquiries,
and other stated purposes, and will not be used for any other
purposes.
Safety Management of Personal Information
We will take appropriate preventive measures against risks such
as unauthorized access, leakage, loss, destruction, or damage to
personal information. In the unlikely event that a problem
occurs, we will promptly take corrective measures and strive to
prevent recurrence.
Disclosure and Correction of Personal
Information
Customers can request the disclosure,
correction, deletion, or suspension of use of their personal
information. We will respond to these requests promptly and
sincerely.
Continuous Improvement
We will regularly
review and continue to improve our efforts to protect personal
information. This will ensure that our system and mechanisms for
protecting personal information are always in the best possible
condition.
Privacy Policy
We promise to properly use
and strictly manage the personal information of our customers
and business partners through the operation of our website and
other business activities. To ensure that our customers can use
our services with peace of mind, we will comply with laws,
guidelines, and other norms related to the protection of
personal information and prioritize the protection of personal
information. Our company will conduct business based on the
trust of our customers and business partners, and to live up to
that trust, we will thoroughly implement the proper collection,
use, and management of personal information.
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Regarding the Handling of Personal Information |
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1. Acquisition of Personal Information
Our company acquires
information directly provided by customers, information
automatically obtained through cookies, and information from
reliable third parties, within the scope necessary for providing
services. The information we collect includes names, dates of
birth, contact details, email addresses, addresses, and member
IDs and purchase histories generated when customers use our
services.
Regarding the Handling of Personal
Identification Codes
Our company properly manages
information that includes codes for identifying customers and
will not provide this information to third parties without the
consent of the customers.
2. Purpose of Use, Legal Basis,
etc. The policy of our company regarding the purpose of use and
legal basis for personal information is as follows:
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Our company uses personal information entrusted to us by
customers only for clearly defined purposes, such as
providing services, responding to inquiries, marketing
activities, and compliance with laws. We manage and use
personal information appropriately within the scope of
related laws, including the Personal Information Protection
Law. We will not use the acquired personal information for
purposes other than those specified, except in cases
permitted by law without the consent of the customer. Our
company strictly prohibits the use of personal information
for illegal or improper acts and respects the rights and
privacy of our customers.
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- Management of membership and order-related information
- Product sales and billing of various charges
- Shipping of ordered items
- Important announcements related to sales, campaigns, new
product 5. information, and site operations
- Confirmation contact with users and responses to
inquiries
- Statistical surveys or data analysis
- Recruitment information
- Execution of tasks entrusted by other businesses
regarding the handling of personal information
- Consideration of business partnerships
- Other purposes closely related to or in accordance with
the above purposes
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Our company processes personal data provided by customers within
the scope necessary for the provision of our services. The
provision of personal data by customers to our company is a
fundamental condition for establishing a contractual
relationship between our company and the customer. If a customer
chooses not to provide personal data, they may not be able to
use part or all of our services. Our company processes personal
data based on the consent of the customer, but the customer has
the right to withdraw that consent at any time. |
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3. Administrator and Management of Personal Information
The
administrator of personal information held by our company is
Japonica Market Inc. We will establish and manage a system for
the realization of personal information protection with our
representative director serving as the personal information
protection manager. |
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4. Retention of Personal Information
Our company will retain
the provided personal information only for the period necessary
to achieve clearly defined purposes such as service provision
and contract fulfillment. For personal information whose
retention period is stipulated by law, our company will retain
the information for the period required by that law. After the
purpose has been achieved or the retention period based on the
law has ended, we will safely delete or anonymize the personal
information. |
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5. Provision of Personal Information
Our company prioritizes
the safety and privacy of our customers’ personal information
above all else, adheres to the Personal Information Protection
Law and related regulations, and implements strict security
measures. We will not provide or disclose personal information
entrusted to us by customers to third parties, except in cases
permitted by law or with the explicit consent of the customer.
However, there may be instances where it is necessary to provide
information to payment processing service providers or law
enforcement agencies to protect the customer’s safety or to
comply with legal obligations. In such cases, we will handle
personal information following the appropriate procedures. |
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6. Provision of Personal-Related Information
Our company
collects information necessary for access analysis and marketing
activities to improve our customers’ website usage experience.
This includes browsing history, geographic location information,
demographic information such as age and gender, devices and
operating systems in use, network environment, and customers’
interests and purchase history. These pieces of information are
used for purposes such as statistical analysis, service quality
improvement, and targeted advertising delivery. We promise to
comply with the Personal Information Protection Law and respect
our customers’ privacy. Customers’ information will be used only
for these limited purposes and protected under strict
management. |
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7. Transfer of Personal Information to Third Countries
Our
company handles our customers’ valuable personal information
with care, in accordance with international standards. In
particular, when transferring personal information to countries
outside the European Union (EU), we do so in accordance with the
EU’s strict data protection standards and within the appropriate
legal framework. This also applies to data transfers to
countries that have not received an adequacy decision. Our
company operates with a global perspective and takes appropriate
protective measures in accordance with the laws of each country
for the flow of personal information across borders. We are
committed to maintaining the highest standard of data protection
to safeguard our customers’ trust and peace of mind. |
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8. Provision of Personal Information to Businesses Outside Japan
Our company may utilize international advertising delivery and
analysis services to provide the best possible service to our
customers. This allows us to offer more relevant advertisements
to our customers and improve service quality through analysis of
service usage. As part of this process, we may provide personal
information to businesses outside Japan, but this is done solely
for the purpose of maximizing customer benefits. The information
provided is managed according to strict data protection
standards, and we transparently provide customers with
information about the security measures taken by each business. |
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9. Security
Our company implements strict security measures
to protect our customers’ valuable personal information. The
following are our security measures: The personal information
provided by customers is encrypted using TSL (Transport Layer
Security), an industry-standard encryption method. This
strengthens protection against unauthorized access. The personal
information we have acquired is managed based on strict
management standards. Through the installation of firewalls and
the establishment of antivirus measures, we minimize the risk of
access to personal information, as well as loss, destruction,
alteration, leakage, and virus infection. |
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10. Cookies
What are Cookies? Cookies are small text
files stored in your web browser when you visit a website. They
contain information such as login IDs, browsing history, and
settings. Cookies are used to improve the convenience of
websites and for marketing purposes.
Purpose of Using
Cookies Our company’s website uses cookies for the following
purposes:
Session Management: Used for managing sessions
as users navigate through the website.
Personalization:
Customizes content according to user settings and preferences.
Access Analysis: Analyzes website traffic and usage to improve
services.
Types of Cookies Our website uses the following
types of cookies:
Session Cookies: Temporary cookies that are
deleted at the end of the session.
Persistent Cookies:
Cookies that are stored for a fixed period.
Sharing of
Cookie Information The cookie information collected on our
website may be shared for the following purposes:
Advertising
Delivery Businesses: Used for delivering targeted
advertisements.
Access Analysis Tools: Used for analyzing web
traffic.
How to Change Cookie Settings Users can control
the acceptance of cookies through their browser settings. For
details, please refer to the help section of each browser |
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11. Providing Information to Business Partners
Our company’s
website includes links to many third-party websites and
services. These links are provided to offer valuable information
and services to our customers. However, we cannot take any
responsibility for the handling of personal information
collected by these third-party websites. |
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12. Disclosure, Correction, and Deletion of Personal Information
Our company will respond to requests for disclosure,
correction, and deletion of personal information in accordance
with laws related to the protection of personal information.
However, if the request does not meet the requirements
stipulated by laws concerning the protection of personal
information, we may not be able to comply with your wishes. |
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13. Reception Method for Disclosure, Correction, and Deletion of
Personal Information
If you wish to request the disclosure,
correction, or deletion of personal information, please fill in
the necessary items on the prescribed request form and mail it
to the reception desk below. In the case of a disclosure
request, please also include the prescribed fee and postage if
you wish to have the disclosure in writing. |
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Reception Desk:
Japonica Market Inc.
2-43-16 Harue-cho,
Edogawa-ku,
Tokyo 132-0003 |
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14. Reception Method for Requests for Notification of the
Purpose of Use of Personal Information
If you wish to
request notification of the purpose of use of personal
information, please contact us at
info@japonicamarket.com
15.
Compliance with Laws and Regulations Concerning the Handling of
Personal Information
Our company may change this privacy policy
without notice due to changes in our personal information
protection policy or laws.
16. Opinions, Complaints, and
Objections Concerning the Handling of Personal Information
Reception
Reception Desk:
Japonica Market Inc.
2-43-16
Harue-cho,
Edogawa-ku, Tokyo
132-0003
E-mail:
info@japonicamarket.com
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Revised on June 12, 2024
Established on August 25, 2023 |
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